2 0 1 4 S U S T A I N A B L E D E V E L O P M E N T R E P O R T / 3
16 SUSTAINABLE DEVELOPMENT POLICY
18 Developing innovative energy management solutions for our customers
28 Improving the environmental performance of our operations
40 Engaging and supporting our employees
50 Promoting responsible practices in the value chain
56 Improving access to energy efficiency for all
66 EXTRA-FINANCIAL RATING A recognized commitment
68 SOCIAL AND ENVIRONMENTAL INDICATORS
70 UNITED NATIONS GLOBAL COMPACT
Communication on progress