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SOLUTIONS FOR A BETTER ENERGY WORLD Customer centricity is also about of- fering solutions on the basis of in- novative and sustainable products and services that meet today s and future customers needs. In that re- spect, we are using the opportuni- ties offered by the convergence of digital technology with the ener- gy world to develop value proposi- tions that help our customers man- age their energy more efficiently, more simply and with greater con- trol, comfort and security, solu- tions such as the Energeasy suite of services, ranging from Energeasy Solar for photovoltaic applications to Energeasy Connect, which en- ables home automation. This also fits with the Group s sus- tainable development policy, which is based on five key pillars: develop- ing innovative energy management solutions for our customers, im- proving the environmental perfor- mance of our operations, engaging and supporting our employees by guaranteeing good working condi- tions and motivating career oppor- tunities, working closely with our suppliers and partners to promote responsible practices in the value chain, and focusing our communi- ty involvement on helping people win the battle against fuel poverty.

Against this background, Rexel is providing support and expertise to drive greater access to energy effi- ciency for all through the work of the Rexel Foundation for a better energy future. To date, 21 projects have been launched with a pos- itive impact on the lives of more than 100,000 people living across 13 countries. As a signatory to the United Nations Global Compact since 2011, Rexel has also affirmed its commitment to the respect of human rights and labor standards, to the protec- tion of the environment, and to the fight against corruption across the Group.

STAYING THE COURSE Armed with a unique understand- ing of the customer, Rexel aims at working closely with its stakehold- ers and partners to accelerate its development in strategic high- growth areas, strengthen market positions through a combination of organic and external growth, drive operational excellence and further enhance the portfolio. By focusing on these levers of per- formance, we are determined to deliver sustainable results and create significant value for our shareholders.

Multi-channel is about putting the customer at the center. We capitalize on all touch points to offer a seamless customer experience allowing our customers to make their purchase how, when and where they want.