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SOCIAL INDICATORS

INDICATORS

2014 2013

HEADCOUNT

Total workforce 29,591 29,861 % of women (out of total workforce) 23.3% 22.6% % of managers (out of total workforce) 17.4% 17.4% % of employees with Fixed Term Contracts 2.5% 2.6% Average age of employees (Fixed Term and Unlimited Contracts) 42.3 years 42.1 years Total number of outside recruitments 4,614 4,394 Turnover 14.8% 14.4% WORK ORGANIZATION

Absenteeism rate 2.8% 2.9% TRAINING

Number of employees trained during the year 17,495 17,251 DIVERSITY

% of employees reporting handicap (out of total workforce) 0.9% 0.9% HEALTH & SAFETY

Frequency rate (per million working hours) 6.3 5.83 Severity rate (for 1,000 working hours) 0.2 0.14 % of employees trained in safety (out of total workforce) 40.3% 41.7% EMPLOYEE SHAREHOLDING

% of the share capital held by employees or former employees in the context of the employee shareholding plans 0.48% 0.47%